Butler - Operations & Strategy
Location: Karnataka
About Us
StayVista is India’s largest villa hospitality brand and has redefined group getaways. Our handpicked luxury villas are present in every famous holiday destination across the country. We curate unique experiences paired with top-notch hospitality, creating unforgettable stays. Here, you will be a part of our passionate team, dedicated to crafting exceptional getaways and curating one-of-a-kind homes. We are a close-knit tribe, united by a shared love for travel and on a mission to become the most loved hospitality brand in India.
Why Work With Us?
At StayVista, you're part of a community where your ideas and growth matter. We’re a fast-growing team that values continuous improvement. With our skill upgrade programs, you’ll keep learning and evolving, just like we do. And hey, when you’re ready for a break, our villa discounts make it easy to enjoy the luxury you help create.
Your Role
As an Butler at StayVista, you will be responsible for providing personalized and seamless service to guests throughout their stay, ensuring a memorable hospitality experience. Your role will involve having in-depth knowledge of villa amenities and services to effectively assist guests with their requirements. You will coordinate closely with multiple departments, including housekeeping and food services, to ensure all guest needs are met efficiently. Additionally, you will be responsible for welcoming and checking in guests, arranging dining and entertainment experiences, and ensuring guest rooms and suites are maintained as per villa and guest standards.
About You
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Serve meals and beverages to guests while ensuring a high standard of hospitality.
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Coordinate with housekeeping teams to schedule room cleaning at the most convenient time for guests.
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Assist guests with errands and special requests whenever required.
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Ensure guest rooms are clean, organized, and well-maintained at all times.
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Recommend and arrange suitable amenities and personalized experiences for guests.
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Assist guests during check-out and ensure a pleasant departure experience.
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Maintain a professional appearance and grooming standards at all times.
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Stay updated on villa safety, hygiene, and operational policies.
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Carry out all responsibilities with professionalism, discretion, and a courteous attitude.
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This position includes tasks supporting Owner and Guest Management, as determined by organizational needs
Bonus Points - These are non-essential, but a bonus if you have them!
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Familiarity with luxury villa operations and private estate management
Key Metrics: What you will drive and achieve
- Property Upkeep
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Guest Delight
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7 star reviews
- OTA Feedback
Our Core Values: Are you a CURATER?
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Curious: Here, your curiosity fuels innovation.
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User-Centric: You’ll anticipate the needs of all our stakeholders and exceed expectations.
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Resourceful: You’ll creatively optimise our resources with solutions that elevate experiences in unexpected ways.
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Aspire: Keep learning, keep growing—because we’re all about continuous improvement.
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Trust: Trust is our foundation. You’ll work in a transparent, reliable, and fair environment.
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Enjoy: We believe in having fun while building something extraordinary.
StayVista Spirit: Our Behavioral Competencies – How We Work Together
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Business Acumen: You grasp the basics of our company, customers, and services, always thinking ahead in your work. You’re mindful of costs and benefits, making smart decisions while learning from risks and mistakes.
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Change Management: You’re open to change, adjusting quickly to new information or challenges. Always eager to learn, you find creative ways to improve your work and seek feedback for growth.
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Leadership: You set clear goals, guide your team with energy, and take full responsibility for the work, ensuring others respect your leadership through action.
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Customer Centricity: You understand both internal and external customer needs and take ownership in addressing any service issues. You maintain clear communication and handle customer interactions with patience and respect.
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Teamwork: You collaborate well with others, respecting diverse opinions and always contributing positively to the team. You keep lines of communication open and share your thoughts without judgment.
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Result Orientation: You take responsibility for completing tasks and proactively tackle challenges to exceed expectations. You’re quick to spot issues and address them efficiently, making decisive decisions with resourcefulness.
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Planning and Organizing: You handle multiple priorities well, staying organized and focused. You ensure your work is thorough, accurate, and aligned with set processes to meet goals effectively.
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Communication: You communicate your ideas clearly, encourage dialogue, and ensure timely responses to your team, clients, and manager. You assert your views confidently and use multiple channels to share information effectively.
StayVista is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decisions based on race, colour, religion, caste, creed, nationality, age, sex, including pregnancy, childbirth, or related medical conditions, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or any other characteristic protected under applicable laws.
