ITSM Consultant

Tredence -
Unknown, Karnataka

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Job details

Qualifications

CI/CD
Kotlin
Azure
Node.js
Software troubleshooting
React
Haskell
Kubernetes
Full-stack development
Salesforce
Test automation
Microservices
AWS
Docker
Distributed systems
Scala
Terraform
Continuous integration
REST
Angular
APIs
S3
Data science
Communication skills
Python
Debugging
AWS Certified Solutions Architect – Professional
AWS CloudFormation

Full job description

Role description

Job Description, Essential Duties and Responsibilities:

Provide expert-level support and troubleshooting for full stack applications deployed on Azure and AWS cloud platforms.

Develop, maintain, and optimize backend services using Node.js, NestJS, and Python.

Work with Kotlin, Haskell, and Scala to support and enhance existing applications or develop new features.

Integrate and support Salesforce solutions, including API integrations and customizations.

Collaborate with cross-functional teams including developers, DevOps, and product managers to resolve issues and improve system performance.

Monitor application health, implement automated monitoring and ing solutions using cloud-native tools.

Assist in designing and implementing CI/CD pipelines leveraging AWS and Azure DevOps services.

Document support procedures, best practices, and technical guides for internal teams and clients.

Participate in incident management and root cause analysis to prevent recurrence of issues.

Stay current with emerging technologies and propose improvements to infrastructure and application architecture.

Proven experience (3+ years) supporting and developing full stack applications using Node.js, NestJS, and Python.

Strong proficiency with cloud platforms: Microsoft Azure and Amazon Web Services (AWS), including services like EC2, Lambda, S3, Azure Functions, and Azure App Services.

Hands-on experience with Kotlin, Haskell, and Scala programming languages.

Experience working with Salesforce platform, including Apex, Lightning components, and Salesforce APIs.

Solid understanding of RESTful API design and integration.

Familiarity with containerization and orchestration tools such as Docker and Kubernetes is a plus.

Experience with infrastructure as code tools like AWS CloudFormation, Terraform, or Azure ARM templates.

Strong troubleshooting, debugging, and problem-solving skills in distributed systems.

Excellent communication skills and ability to work collaboratively in a team environment.

Knowledge of CI/CD pipelines and automated testing frameworks.

Preferred Qualification

Experience with serverless architectures and microservices design.

Familiarity with frontend frameworks such as React or Angular is a bonus.

Prior experience in a support engineering or site reliability engineering (SRE) role.

Certifications in AWS (e.g., AWS Certified Solutions Architect) or Azure (e.g., Azure Solutions Architect Expert) are advantageous.

Skills

Node.js, NestJS, and Python, Kotlin, Haskell, and Scala, API integrations

About Tredence
Welcome to Tredence! Since our founding in 2013, we have been dedicated to transforming data into actionable insights, helping over 50 Fortune 500 clients win in their respective industries. With our headquarters in San Jose and a presence in 5 countries, our mission is to be the world’s most indispensable analytics partner. At Tredence, we blend deep domain expertise with advanced AI and data science to drive unparalleled business value. We are excited to have you join us on this innovative journey.

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