Project Role : Packaged/SaaS Application Engineer
Project Role Description : Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance.
Must have skills : Salesforce Conga CPQ
Good to have skills : NA
Minimum
5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As a Packaged/SaaS Application Engineer, a typical day involves configuring and supporting packaged or software as a service applications to tailor features according to evolving business requirements. The role includes managing application releases and ensuring the overall stability and performance of the systems. The engineer works with various tools, application programming interfaces, and low-code platforms to deliver solutions that align with organizational goals while maintaining compatibility across different environments. Collaboration with multiple teams to address challenges and optimize application functionality is a key aspect of daily activities.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead efforts to identify and implement process improvements within the application environment.
- Facilitate knowledge sharing and mentoring to support the growth of junior team members.
- Coordinate with stakeholders to gather requirements and translate them into effective application configurations.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Salesforce Conga CPQ.
- Experience in configuring and customizing packaged or software as a service applications to meet business needs.
- Strong understanding of application programming interfaces and integration techniques.
- Familiarity with low-code platforms and tools used for application development and support.
- Ability to troubleshoot and resolve issues to maintain system stability and performance.
- Experience collaborating with cross-functional teams to deliver scalable and compatible solutions.
Additional Information:
- The candidate should have minimum 5 years of experience in Salesforce Conga CPQ.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
