We are seeking a well-groomed, courteous, and highly organized Front Desk Executive to be the first point of contact for our school. The ideal candidate should possess excellent communication and interpersonal skills, provide exceptional customer service to parents and visitors, and efficiently manage front office operations.
Key Responsibilities
- Welcome and assist parents, students, visitors, and guests in a professional and friendly manner.
- Handle incoming and outgoing telephone calls and respond to email inquiries.
- Provide accurate information regarding admissions, school programs, policies, and general inquiries.
- Coordinate appointments and meetings with the Principal, management, and teaching staff.
- Maintain visitor records and ensure proper visitor management procedures.
- Assist the Admissions team by directing inquiries and coordinating with prospective parents.
- Manage courier services, incoming and outgoing mail, and official correspondence.
- Maintain front office records, registers, and administrative documents.
- Coordinate with various departments to ensure smooth day-to-day operations.
- Ensure the reception area is clean, organized, and presentable at all times.
- Support administrative activities as assigned by the management.
Required Skills
- Excellent verbal and written communication skills in English.
- Pleasant personality with a professional appearance.
- Strong interpersonal and customer service skills.
- Ability to communicate confidently with parents, students, and visitors.
- Good organizational and multitasking abilities.
- Proficiency in MS Office (Word, Excel, Outlook) and basic computer applications.
- Ability to work in a fast-paced environment with a positive attitude.
Qualifications
- Bachelor's Degree in any discipline.
- 1–3 years of experience as a Front Desk Executive, Receptionist, or Customer Service Executive.
- Experience in a school, college, educational institution, or service industry will be preferred.
- Freshers with exceptional communication skills and a professional attitude may also be considered.
Preferred Candidate Profile
- Excellent spoken English is mandatory.
- Strong customer handling and relationship management skills.
- Polite, confident, and well-presented.
- Ability to remain calm and professional while handling multiple tasks.
- Immediate joiners will be preferred.
Pay: ₹30,000.00 - ₹36,000.00 per month
Experience:
- Front desk: 2 years (Required)
Work Location: In person
