JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Position OverviewThe Front Office Executive serves as the first point of contact for visitors, clients, and employees, managing reception operations and providing administrative support to ensure smooth daily operations. This role requires excellent communication skills, professional demeanor, and the ability to handle multiple tasks efficiently in a fast-paced environment.
Key ResponsibilitiesReception and Visitor ManagementGreet and welcome visitors, clients, and guests in a professional and courteous manner
Manage visitor registration process, issue visitor badges, and maintain visitor logs
Direct visitors to appropriate personnel or meeting rooms
Ensure reception area is clean, organized, and professionally presented at all times
Monitor and manage access control systems
Communication ManagementAnswer, screen, and forward incoming phone calls professionally
Handle email inquiries and respond promptly to general information requests
Manage internal and external correspondence
Coordinate with various departments to facilitate communication flow
Maintain updated contact directories and distribution lists
Administrative SupportSchedule and coordinate meeting room bookings
Arrange catering and refreshments for meetings when required
Manage incoming and outgoing mail, couriers, and deliveries
Maintain office supplies inventory and place orders as needed
Process expense reports and maintain petty cash records
Assist with travel arrangements and accommodation bookings
Office ManagementSupport facility management with maintenance requests and vendor coordination
Monitor and report building access issues or security concerns
Coordinate with cleaning and maintenance staff
Assist in organizing company events and employee engagement activities
Maintain office equipment and arrange for repairs when necessary
Documentation and ReportingMaintain accurate records of visitors, calls, and correspondence
Prepare and distribute reports as required
Update and maintain employee contact information databases
File and archive documents systematically
Required QualificationsEducationHigh school diploma or equivalent required
Bachelor's degree in business administration or related field preferred
ExperienceMinimum 1-2 years of experience in front office, reception, or administrative role
Experience in corporate environment preferred
Customer service experience highly desirable
Skills and CompetenciesTechnical Skills:
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Familiarity with office equipment (printers, scanners, phone systems)
Basic knowledge of visitor management systems
Typing speed of at least 40 words per minute
Core Competencies:
Excellent verbal and written communication skills
Strong interpersonal and customer service orientation
Professional appearance and demeanor
Ability to multitask and prioritize effectively
Strong organizational and time management skills
Attention to detail and accuracy
Problem-solving abilities and initiative
Discretion and ability to handle confidential information
Adaptability and flexibility
Personal Attributes:
Friendly, approachable, and helpful attitude
Calm under pressure
Reliable and punctual
Team player with positive attitude
Cultural sensitivity and ability to work with diverse groups
Working ConditionsOffice-based role at reception desk
Standard business hours (typically 9:00 AM - 6:00 PM, Monday to Saturday)
May require occasional flexibility for extended hours during events or peak periods
Predominantly sedentary work with some standing and light physical activity
Dress Code RequirementsMandatory Professional Attire:
2 days per week: Traditional saree (professional draping style required)
3 days per week: Business suit (formal business attire)
All attire must be professional, well-maintained, and appropriate for a corporate front office environment. Specific dress code days will be communicated by management.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
