We are looking for enthusiastic and customer-focused Customer Relationship Executives (CRE) to join our growing automobile dealership team. If you have excellent communication skills, a passion for customer service, and the ability to build strong customer relationships, we would love to hear from you!
Job Title:
Customer Relationship Executive (CRE) - Service
Industry:
Automobile Dealership
Job Responsibilities:
- Handle customer inquiries through calls, emails, and walk-ins professionally.
- Maintain strong relationships with existing and prospective customers.
- Coordinate with the sales and service teams to ensure customer satisfaction.
- Follow up with customers regarding vehicle purchases, service reminders, and feedback.
- Resolve customer concerns promptly and effectively.
- Maintain accurate customer records and update CRM systems regularly.
- Support dealership promotional activities and customer engagement programs.
Requirements:
- Excellent verbal and written communication skills.
- Strong interpersonal and customer-handling abilities.
- Basic computer knowledge and CRM handling skills.
- Positive attitude with a professional appearance.
- Ability to multitask and work in a fast-paced environment.
- Prior experience in customer service, telecalling, hospitality, or automobile dealership will be an added advantage.
Qualification:
- Any Graduate / Diploma Holder
- Freshers with strong communication skills can also apply.
Skills Required:
- Customer Relationship Management
- Communication & Coordination
- Problem-Solving Skills
- Team Collaboration
- Customer Retention & Follow-up
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
