We’re Hiring: Customer Care Executive – Male/Female
Location: Jolly Agri Exim Pvt. Ltd.
6th Floor, City Square Building, Nr. Vikash Pharmacy, Amin Marg, Rajkot - 360001 (Gujarat – India)
Experience: 1–2 years
Language: English/Hindi
Key Responsibilities
- conducting customer satisfaction surveys to understand what areas of the company's services need improvements
- catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
- curating streamlined email and social media communication mediums for offers, updates and much more
- handling customer concerns and complaints in a timely manner
- informing customers of upcoming promotions or deals
- establishing a positive rapport with all clients and customers in person or via phone
- interacting with customers to ensure they have a desirable and shareable experience
Required Skills & Qualifications
Bachelor’s degree in Commerce, Finance, Business, or related field
1–2 years of experience
Strong communication and interpersonal skills
Good knowledge of MS Excel, Word, and email communication
Ability to multitask and manage deadlines effectively
What We Offer
clear verbal and written communication in English & Hindi, active listening, and the ability to adapt tone and language based on the customer's needs and emotional state.
Interested candidates can apply by sending their resume to: [email protected], Wahtsapp No. 799092949
Job Type: Full-time
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
Work Location: Remote
