TripJack: A Great Place to Work and the trusted tech platform for over 60K+ travel agents across India!
Were proud to be Great Place to Work Certified workplace, reflecting the trust, pride, and sense of belonging our people feel every day. This recognition reflects our commitment to a culture where our teams grow, collaborate, and drive the future of travel technology, while consistently delivering excellent service to our agent partners.
With over 35+ years of travel experience between the founders, TripJack has always prioritized the needs of travel agent partners. TripJacks integrated platform offers content from 750+ airlines, 2 Mn+ Hotels including services across Corporate Travel, Travel assistance and Insurance, Rail and Marine segments. With a superior tech platform, seamless agent pre- and post-booking journeys, and 24/7 customer service, we are on a mission to transform the travel booking & management experience for our agent partners.
Role: Talent Acquisition Manager
Location: Mumbai
Experience: 4-7 years
Education: Graduate
Job Summary:
We are looking for an experienced and driven Non-Tech Recruiter. The ideal candidate will be responsible for identifying, attracting, and hiring talented professionals across various non-technology functions. This role requires strong sourcing expertise, stakeholder management skills, and the ability to manage multiple hiring requirements in a fast-paced environment.
Job Responsibilities:
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Manage end-to-end recruitment for non-technology roles across multiple functions and business units.
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Partner with Hiring Managers to understand hiring requirements, role expectations, and candidate profiles.
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Develop effective sourcing strategies using job portals, LinkedIn, employee referrals, professional networks, and other relevant channels.
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Identify, screen, and assess candidates based on skills, experience, cultural fit, and role requirements.
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Manage the complete recruitment lifecycle, including sourcing, screening, interview coordination, feedback collection, offer management, and onboarding support.
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Build and maintain a strong pipeline of active and passive candidates for current and future hiring requirements.
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Ensure a smooth and positive candidate experience throughout the recruitment process.
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Coordinate with internal stakeholders to ensure timely closure of open positions.
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Track recruitment metrics such as time-to-hire, source effectiveness, interview conversion, and offer-to-join ratio.
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Maintain accurate candidate and recruitment data in the ATS and other recruitment systems.
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Support employer branding and talent engagement initiatives when required.
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Stay updated on market trends, talent availability, and competitor hiring practices.
Required Skills & Qualifications
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4-7 years of experience in end-to-end recruitment, with significant experience in hiring for non-technology roles.
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Experience in hiring across functions such as Sales, Operations, Finance, Marketing, HR, Customer Support, Product/Business, or other corporate roles.
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Strong expertise in candidate sourcing through LinkedIn, job portals, referrals, networking, and other innovative sourcing channels.
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Proven ability to manage multiple positions and stakeholders simultaneously in a fast-paced environment.
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Strong candidate assessment and interviewing skills.
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Excellent communication, stakeholder management, and relationship-building abilities.
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Ability to understand business requirements and translate them into effective recruitment strategies.
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Experience using Applicant Tracking Systems (ATS) and recruitment databases.
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Strong ownership, problem-solving skills, and ability to drive positions independently from sourcing to closure.
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Experience working in a high-growth, startup, travel, e-commerce, or consumer internet environment will be an added advantage.
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Bachelor's degree in Human Resources, Business Administration, or a related field preferred.
