Call Center Agent – SafeRide Health (US Process)
Location: Jaipur | Salary: 29k – 33k CTC | Industry: Healthcare Transportation
We are hiring Call Center Agents for a US-based medical transportation company that helps patients book non-emergency medical rides through Medicaid and Medicare health plans.
:-What You Will Do:
-Handle inbound and outbound calls from patients and transport partners
-Schedule, modify, and confirm medical ride bookings
-Resolve routine issues and escalate complex cases when needed
-Document all interactions accurately in the system
:-What We Are Looking For:
-Clear spoken English B2 to C1 level
-Minimum 6 months of customer support or call center experience
-Strong communication and problem solving skills
-Calm, empathetic, and patient under pressure
Graduates and undergraduates both welcome
:-Job Details:
:-Location: Jaipur, India
:-Salary: 29,000 to 33,000 CTC per month
Work Week: 5.5 days with rotational shifts
:-Industry: Healthcare Transportation US Process
Job Type: Full-time
Pay: ₹27,000.00 - ₹33,000.00 per month
Work Location: In person
