1. Patient Service
▪ Ensure a smooth patient lifecycle in the clinic using multidisciplinary strategies & achieve targets as required.
▪ Welcome patients and visitors by greeting individuals in person or on the telephone; answers or refers inquiries to the appropriate person or parties; completes check-in/out functions as directed
▪ Oversee flow of waiting areas, monitoring patient wait time and communicates delays to patients
▪ Ensure proper flow of file movement from reception till the patient checkout.
▪ Counsel patients with only registration/consult, informing them about various treatment plans as per their needs
▪ Ensure patients keep up with their PCPNDT appointments without fail
▪ Provide indirect patient care & support in emergency situations
2. Documentation
▪ Maintain daily, weekly and monthly patients’ footfall, consult, registration, file and ET data with proper
remarks
▪ Ensure accuracy & safety of all written & digital patient medical records, available only to authorised personnel in MRD
▪ Procure incomplete information in medical records - review existing data, notify missing entries, track outstanding records, etc
▪ Retrieve all patient-related information from the system, as and when required
3. Human Resources
- To complete onboarding of all new joinees joined at center
- To upload the scan documents of new joinee in Z drive
- To coordinate for all activities/ queries related to HR for respective center
4. Miscellaneous
▪ Strive to increase centre footfall & visitor-conversion ratio and achieve targets as per centre standards
▪ Collaborate with marketing team; participate in successful execution of marketing activities
▪ Liaise with other staff & departments to accomplish overall objectives
▪ Ensure all procedures are carried out as per the SOP, and are compliant with PCPNDT standards
▪ Ensure a clean and safe environment always
▪ Provide for and respect patients' privacy and confidentiality at all times
▪ Participate in Quality Improvement projects & trainings at the Centre level
▪ Participate in emergency drills along with other staff like CPR/fire drills
Share your profile on [email protected] or WhatsApp on 7412077829
Job Type: Full-time
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Education:
Work Location: In person
