Job Title: Operations Associate
Location: Dombivli (East)
Job Type: Full-Time (FT)
Roles & Responsibilities:
- Manage day-to-day operational activities to ensure smooth workflow.
- Coordinate with internal teams, vendors, and clients for timely execution.
- Handle International client communication professionally via email, calls, and virtual meetings.
- Support International based clients with operational updates, issue resolution, and follow-ups.
- Maintain strong client relationships and ensure high service standards.
- Prepare and share reports, updates, and operational status with clients.
- Maintain operational records, reports, and documentation accurately.
- Monitor inventory, dispatch, and order processing activities.
- Handle data entry and prepare MIS reports as required.
- Ensure compliance with company policies and operational procedures.
- Resolve operational issues and support process improvements.
- Track shipments, deliveries, and customer/service requests.
- Support warehouse/logistics coordination when required.
- Maintain effective communication with team members and management.
- Assist in achieving operational targets and deadlines.
- Ensure proper follow-up on pending tasks and escalations.
- Willingness to work in rotational/night shifts as per US process requirements.
Requirements:
- 2+ years of experience with Operations Supply Chain.
Pay: ₹25,000.00 - ₹30,000.00 per month
Ability to commute/relocate:
- Dombivali, Thane, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Operations management: 2 years (Preferred)
Language:
Shift availability:
- Night Shift (Preferred)
- Day Shift (Preferred)
- Overnight Shift (Preferred)
Work Location: In person
