Job Summary
We are looking for a dynamic and communication-oriented Tele-Caller to manage both inbound and outbound calls for B2B and B2C operations. The candidate will be responsible for handling customer inquiries, generating and qualifying leads, coordinating with both departments, and ensuring proper lead sharing and follow-up processes.
Key Responsibilities
Inbound Calling
Outbound Calling
Lead Management & Coordination
Customer Relationship Management
Required Qualifications
Minimum PUC / Graduate in any discipline.
Prior experience in tele calling, customer support, sales, preferred.
Freshers with good communication skills also apply
Required Skills
Good verbal communication skills
Basic English and regional language proficiency
Customer handling and convincing skills
Basic computer knowledge
Time management and multitasking abilities
Preferred Candidate Profile
Confident and professional communication style
Positive attitude and target-oriented mindset
Ability to handle both B2B and B2C conversations
Good listening and coordination skills
Ability to work under pressure and meet targets
Pay: ₹15,000.00 - ₹20,000.00 per month
Application Question(s):
- Do you have experience in telecalling, customer support, or sales?
- Are you comfortable handling both inbound and outbound calls?
- Are you comfortable working with sales targets and daily call targets?
- Are you proficient in using a computer (MS Office, CRM, Email)?
- Are you comfortable speaking with both B2B and B2C customers?
- How many outbound calls can you comfortably handle in a day?
- Are you fluent in English and at least one regional language?
Work Location: In person
