Why work at Health Total?
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The most renowned and respected organization in the health and wellness industry in India
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Opportunity to work with top medical experts and nutritionists under the tutelage and training of renowned Nutritionist, Columnist, Author and Founder Director of Health Total—Anjali Mukerjee
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Continually grow with the organisation
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Exposure to a vast, exclusive and varied client base across India
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A safe, motivating environment to work in
Desired profile
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Graduate or higher
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Strong sales and customer service attitude and experience
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Strong communication skills in English, Hindi, Marathi
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Knowledge of MS word and Excel.
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Working in Healthcare services in a similar position will be an advantage.
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Resolving customer queries.
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Be able to drive monthly targets for centre
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Strong convincing and counselling skills
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Competently handling centre and proactively addressing challenges
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Willingness to continually learn and grow
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Willingness to work in a team, as a team
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Must be open to occasional changes in location
Role & responsibilities
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Responsible for business deliverables for driving sales and achieving business targets
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Responsible for the supervision, direction and coordination of the day-to-day operations at the centre
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Planning and coordinating daily work assignments and operations
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Handling front desk activities
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To constantly monitor the level of service quality at the centre and devise strategy to improve any shortfalls
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To ensure client satisfaction and maximize sales
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To work cohesively with the team at the centre comprising doctors and nutritionists to monitor the progress of all clients
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Ensuring doctors and nutritionists follow stipulated best practices
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Ensure all documentation, record keeping is completed by self and the team
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Coordinating all aspects of patient care with the appropriate team members
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To interact with patients/clients visiting at the centre and make them comfortable
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Ensuring quality service to each client
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To motivate the team for daily and monthly targets & maintain discipline amongst team
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Monitoring and maintaining high standards of service and hygiene.
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Managing and regulating stocks and supplies—of herbs and nutritional foods.
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Checking and securing cash receipts.
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Ensuring all payments, collections from clients are deposited to banks and maintain regular accounting records.
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Budgeting to ensure maximum profitability of the operation.
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Escalating requests for repairs and other centre needs/issues
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Ensuring client satisfaction by providing fast and efficient service
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Work honestly and sincerely towards achieving the targets of the organization
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Ensure regular maintenance of doctor and nutritionists cabins.
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Ensure the clinic has all regulatory permits and certifications as required.
Location: Delhi, Mumbai, Pune, Bangalore
Timings: 10 am to 7 pm
Weekday off: Monday
Languages known: English, Hindi, Marathi
