Project Manager
Position: Project Manager
Location: Bengaluru, Karnataka
Work Mode: 5 days WFO
Experience: 1 – 3 years
Role Overview
We're looking for a Project Manager to support the execution of our ITSM and CMS project portfolio. You'll work closely with cross-functional teams engineering, DevOps, QA, and clientfacing stakeholders to ensure projects are delivered on time, within scope, and with full visibility for leadership.
Key Responsibilities.
- Support end-to-end coordination of ITSM/CMS projects from planning through delivery ensuring SLA compliance and stakeholder alignment.
- Facilitate Scrum ceremonies (sprint planning, daily stand-ups, retrospectives, backlog grooming) and help identify and resolve sprint bottlenecks.
- Maintain and manage Jira boards, roadmaps, and ticketing workflows to ensure accurate, real-time project tracking.
- Build and maintain reporting dashboards and trackers in Excel and Jira to provide visibility into project health, timelines, and resource allocation.
- Act as a communication bridge between internal engineering teams and external clients, ensuring timely updates and resolving issues.
- Assist in risk identification and mitigation planning across active projects.
- Support governance and reporting cadences (status reports, steering committee updates, executive dashboards).
- Help drive continuous improvement in delivery processes, reducing manual overhead and sprint spillover
Requirements
- 1–3 years of experience in project coordination, project management, or a Scrum Master role, ideally within a tech or software environment.
- Bachelor's degree in technical or business discipline.
- Solid foundational understanding of Agile, Scrum, and Sprint Planning mechanics.
- Proficiency with Jira (boards, roadmaps, ticketing) and Advanced Excel (data sorting, pivot tables, VLOOKUP/XLOOKUP for data tracking).
- Exceptional written and verbal communication skills.
- Strong analytical, problem-solving, and multitasking abilities.
- Strong interpersonal and stakeholder management skills, comfortable working with both internal teams and external clients.
- A genuine passion for solving problems collaboratively across teams.
Nice to Have
- Exposure to release management.
- Familiarity with SaaS platforms and ITSM concepts is highly desirable.
- Certifications such as CSM, PSM-I.
- Experience building or maintaining dashboards for executive reporting.
Pay: From ₹450,000.00 per year
Benefits:
- Food provided
- Health insurance
- Leave encashment
- Provident Fund
Experience:
- Project management: 1 year (Preferred)
Location:
- Bangalore City, Bengaluru, Karnataka (Preferred)
Work Location: In person
