Role Overview
The Accounts Collections Manager will be responsible for managing the company's accounts receivable and driving timely collections to ensure healthy cash flow. The role focuses on monitoring outstanding receivables, following up on customer payments, coordinating with internal departments, and ensuring accurate invoicing, reconciliations, and commercial compliance. The position works closely with Sales, Finance, Operations, Production, and Logistics to minimize overdue accounts and improve collection efficiency.
Key Responsibilities
Collections & Accounts Receivable
- Manage the end-to-end collections process and accounts receivable portfolio.
- Monitor outstanding invoices, ageing reports, payment due dates, and customer credit exposure.
- Drive timely collections through regular follow-ups via calls, emails, and meetings.
- Negotiate payment schedules and resolve payment-related concerns while maintaining strong customer relationships.
- Escalate overdue or high-risk accounts and recommend appropriate recovery actions.
- Ensure adherence to company credit policies and collection procedures.
Billing & Financial Coordination
- Coordinate with Finance to ensure timely and accurate invoice generation.
- Reconcile customer accounts, ledgers, and payment receipts.
- Resolve billing discrepancies and ensure proper allocation of customer payments.
- Support month-end receivable closing and cash flow planning activities.
Cross-Functional Coordination
- Collaborate with Sales, Operations, Production, and Logistics to resolve issues impacting invoicing and collections.
- Ensure commercial milestones are achieved before dispatch or project completion.
- Maintain accurate customer records, payment status, and collection documentation.
Reporting & Process Improvement
- Prepare daily, weekly, and monthly MIS reports on collections, receivables, ageing analysis, and cash flow.
- Monitor collection KPIs and identify opportunities to improve recovery performance.
- Develop and implement SOPs and process improvements to strengthen collection efficiency.
- Leverage ERP systems and reporting tools to improve visibility and decision-making.
Required Skills & Qualifications
- Bachelor's degree in Commerce, Finance, Accounting, Business Administration, or a related field.
- 5–8 years of experience in Accounts Receivable, Collections, Credit Control, or Commercial Finance.
- Strong knowledge of invoicing, receivables management, reconciliations, and credit control.
- Excellent communication, negotiation, stakeholder management, and problem-solving skills.
- Proficiency in ERP/accounting systems, Microsoft Excel, and reporting tools.
- Strong analytical, organizational, and time management abilities.
Pay: ₹75,000.00 - ₹85,000.00 per month
Work Location: In person
