Job Summary:
We are looking for an experienced and responsible Restaurant Captain to supervise daily floor operations and ensure excellent customer service. The candidate will lead the service team, coordinate with kitchen staff, and maintain smooth restaurant operations while delivering a great dining experience to guests.
Key Responsibilities:
- Supervise and manage day-to-day restaurant floor operations.
- Lead and guide stewards/service staff during shifts.
- Ensure guests receive prompt and professional service.
- Handle table allocations and seating arrangements efficiently.
- Take orders and assist guests with menu recommendations.
- Coordinate with kitchen and bar teams for smooth service flow.
- Resolve guest complaints and service-related issues professionally.
- Maintain cleanliness, hygiene, and service standards on the floor.
- Monitor staff grooming, discipline, and attendance.
- Ensure proper setup of tables, cutlery, and service stations.
- Upsell food, beverages, and special promotions to guests.
- Train new staff on SOPs, guest handling, and service etiquette.
- Support during events, parties, live music nights, and VIP guest visits.
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
Work Location: In person
