Application Support Engineer
Siemens Digital Industries Software
We are a leading global software company dedicated to the world of computer aided design, 3D modelling and simulation— helping innovative global manufacturers design better products, faster! With the resources of a large company, and the energy of a software start-up, we have fun together while creating a world class software portfolio. Our culture encourages creativity, welcomes fresh thinking, and focuses on growth, so our people, our business, and our customers can achieve their full potential.
Position Overview
You'll support our customers in developing and enhancing complex computer-aided engineering design and manufacturing processes. In this role, you'll work with CAD tools and scripting to bridge the gap between our software solutions and customer needs. You'll provide technical guidance, manage data exchange across engineering systems, and collaborate with both internal teams and external teams to deliver impactful solutions. This is an excellent opportunity to grow your technical expertise while making a direct impact on customer success.
Key Responsibilities
-
Provide frontline technical support for EDA software/tools, resolving customer queries.
- Develop and execute scripts in Python, TCL, and Shell to automate testing, debugging, flow orchestration and workflow optimizations.
- Diagnose and replicate issues on Linux-based systems, leveraging deep knowledge of Linux environments for root-cause analysis.
- Collaborate with engineering teams to escalate complex problems from our software
- Document solutions, create knowledge base articles, and contribute to customer training materials.
- Monitor support metrics and drive continuous improvement in response times and resolution rates.
Required Qualifications & Skills
- Bachelor’s degree in Electronics and communication, Computer science, Electrical Engineering, or related field.
- 2+ years of experience in the EDA industry, with hands-on exposure to tools like Cadence, Synopsys, Siemens (Mentor Graphics).
- Proficiency in scripting with Python, TCL, and Shell for automation and data processing.
- Strong Linux knowledge, including command-line proficiency, system administration, and troubleshooting.
- Solid electronics background, including understanding of digital/analog design, VLSI, Embedded, Emulation concepts.
- Proven customer support experience, with excellent communication skills and a customer-first mindset.
- Certification in Linux (e.g., RHCSA) or relevant EDA tools or VLSI course. Preferred Qualifications
- Direct experience with Siemens Altair Accelerator and/or Flowtracer (or competitive workload managers such as IBM Spectrum LSF or Grid Engine).
- and-route, GDS).
- Understanding of CAD infrastructure: Experience designing, configuring, or managing compute clusters and distributed computing environments for chip design workflows.
- Familiarity with semiconductor manufacturing processes.
- Familiarity with Siemens EDA tools including Questa, Calibre, or other Siemens Digital Industries Software Solutions.
- Knowledge of hybrid on-premise/cloud environments for EDA workloads and experience with cloud bursting strategies for compute-intensive design tasks.
- Familiarity with containerized EDA workflows and orchestration tools (e.g., Kubernetes, Docker, Singularity) in semiconductor design contexts.
- Understanding of AI/ML applications in chip design including ML-driven optimization, design space exploration, and intelligent job scheduling.
Why Us
At Siemens Software, flexibility is how we work—hybrid by default, built on trust and autonomy. Together, 30,000 people across more than 200 countries build technology that shapes the real world. You'll grow through real projects, strong technical peers, and global mobility, backed by the scale and benefits of an industrial software leader. We're committed to equality and inclusion, and we hire based on merit, skills, and impact. Bring your curiosity and creativity and help us shape tomorrow!
Our Commitment to Equity and Inclusion in our Diverse Global Workforce
We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.
Siemens Software. Transform the Everyday
#LI-Hybrid
