We are looking for a dynamic Cluster Manager – B2C to drive B2C business growth across an assigned cluster in Assam and the North East region. The ideal candidate will have strong experience in business development, sales, franchise management, and partner engagement, with the ability to manage multiple locations, build strong regional networks, and consistently deliver revenue and growth targets.
Key Responsibilities
- Drive B2C sales and business development strategy and execution across the assigned cluster.
- Identify new market opportunities and develop plans for market penetration and business expansion.
- Identify, engage, and support potential investors and franchise partners for regional expansion.
- Lead franchise sales and onboarding activities within the assigned cluster, including partner identification, negotiations, documentation, and coordination for successful onboarding.
- Build and maintain strong relationships with franchise partners, investors, customers, and key regional stakeholders.
- Drive achievement of monthly, quarterly, and annual sales and revenue targets across the cluster.
- Monitor franchise/partner performance and take corrective actions to improve business outcomes.
- Support franchise partners with business development, sales activation, customer acquisition, and market expansion initiatives.
- Develop and implement local B2C marketing and lead-generation initiatives in coordination with the marketing team.
- Track sales performance, market trends, competitor activity, and customer feedback to identify opportunities for growth.
- Collaborate with internal teams such as marketing, operations, finance, and customer support to ensure smooth business operations and partner success.
- Prepare regular reports on sales performance, pipeline, franchise performance, market development, and revenue achievement.
- Represent the organization at local and regional events, business meetings, exhibitions, and networking forums.
- Undertake regular regional travel to manage existing partners, explore new markets, and drive business development activities.
Required Skills & Experience
- 3-7 years of experience in B2C sales, business development, franchise management, channel sales, or a related field.
- Proven track record of achieving sales and revenue targets, preferably in a multi-location or cluster-based business environment.
- Experience in franchise sales, partner onboarding, channel development, or investor engagement will be preferred.
- Strong understanding of the Assam & North East business landscape, customer behavior, and local market dynamics.
- Ability to manage and grow relationships with franchise partners, investors, and other business stakeholders.
- Excellent communication, negotiation, presentation, and relationship-management skills.
- Strong leadership, problem-solving, and execution capabilities.
- Highly target-oriented, self-driven, and comfortable working independently.
- Strong analytical skills with the ability to track KPIs and take data-driven business decisions.
- Willingness to undertake frequent travel within the assigned cluster and across the region.
- Bachelor’s degree required; MBA or equivalent qualification preferred.
Pay: ₹400,000.00 - ₹600,000.00 per year
Work Location: In person
