Job Title: Customer Relationship Manager
Location: North Paravur, Kochi, Kerala
Job Type: Full-time
Salary: Interview Based
Experience: Fresher to 2 years
Job Description:
We are looking for a Customer Relationship Manager to support customer communication and maintain strong client relationships. The role involves handling enquiries, maintaining records, and coordinating with internal teams to ensure smooth customer service operations.
Responsibilities:
- Handle customer enquiries through phone and direct communication
- Maintain customer records and update CRM data
- Follow up with customers and support lead management
- Coordinate with internal teams for customer support
- Resolve customer concerns professionally
- Prepare basic customer interaction reports
Requirements:
- Good communication and interpersonal skills
- Basic computer knowledge
- Strong organizational skills
- Customer-focused approach
- Freshers can apply; prior experience is preferred
- Candidates from North Paravur and nearby locations will be given preference
Work Location: In-person
Job Types: Full-time, Permanent
Pay: ₹10,000.00 - ₹39,641.93 per month
Work Location: In person
