Job Description: Inside Sales Executive
Job Title: Inside Sales Executive
Location: Mumbai, Maharashtra
Job Type: Full-time
Company: Artisan Craft
About Us
Artisan Craft is a design-led furnishing and wall décor company specializing in premium wallpapers, wallcoverings, bespoke wall art, embroidered surfaces, textures, and customized interior solutions for residential and commercial projects.
We work with architects, interior designers, homeowners, developers, and businesses to create distinctive wall and interior experiences.
Job Summary
We are looking for an energetic and target-oriented Inside Sales Executive who will be responsible for generating and qualifying new business opportunities through cold calling, inbound lead follow-ups, WhatsApp, email, and database outreach.
The primary responsibility of this role will be active outbound calling and lead generation. The candidate should be comfortable making a high volume of calls, speaking confidently with prospects, understanding their requirements, and converting enquiries into qualified sales opportunities and meetings.
This is a target-driven role with a competitive fixed salary of ₹30,000–₹40,000 per month plus lucrative performance-based incentives.
Key ResponsibilitiesCold Calling & Lead Generation
- Make a high volume of outbound cold calls every day to prospective customers, architects, interior designers, homeowners, developers, and businesses.
- Identify potential customers from company databases, online sources, referrals, and other lead-generation channels.
- Introduce Artisan Craft and communicate our product offering clearly and confidently.
- Identify the prospect's requirement, budget, project stage, location, and purchase timeline.
- Convert cold prospects into qualified leads, meetings, site visits, or product discussions.
- Maintain consistent follow-ups with prospects until the opportunity is converted or closed.
Inbound Lead Management
- Respond promptly to leads generated through Google, Meta, website, WhatsApp, social media, and other channels.
- Understand the customer's requirement and recommend the appropriate next step.
- Qualify leads based on project type, requirement, budget, timeline, and decision-making status.
- Schedule meetings/calls between qualified prospects and the sales/design team.
Inside Sales & Follow-ups
- Follow up on quotations, proposals, samples, catalogues, and previous enquiries.
- Reconnect with dormant and old leads to identify new project opportunities.
- Maintain a structured daily follow-up schedule.
- Identify cross-selling and upselling opportunities across wallpapers, wall art, textures, and other Artisan Craft products.
CRM & Sales Reporting
- Record every meaningful interaction and lead status in the CRM.
- Maintain accurate information regarding source, requirement, value, budget, and stage.
- Submit daily/weekly activity and performance reports.
Required Qualifications & SkillsExperience & Communication
- 1–4 years of experience in inside sales, telesales, lead generation, or customer acquisition.
- Experience in interiors, furniture, real estate, or luxury products preferred.
- Excellent verbal communication skills in English and Hindi.
- Ability to confidently speak with architects, interior designers, and decision-makers.
Sales & Technology Skills
- Comfortable with cold calling, rejection, and strong follow-up discipline.
- Target-oriented and comfortable working under measurable sales KPIs.
- Basic knowledge of CRM systems and Google Sheets/Excel.
Compensation & Benefits
- Fixed Salary: ₹25,000 – ₹40,000 per month.
- Lucrative performance-based incentives with no arbitrary ceiling.
- Training on premium wall décor products and luxury interior exposure.
- Clear growth path into Senior Inside Sales or Business Development roles.
Pay: ₹25,000.00 - ₹40,000.00 per month
Work Location: In person
