Key Responsibilities:
- Assist in achieving branch business targets, including gold loan disbursement and recovery.
- Supervise daily branch operations and ensure smooth workflow.
- Support customer acquisition and maintain strong customer relationships.
- Verify loan documents and ensure compliance with company policies and RBI guidelines.
- Monitor cash handling, gold security, and branch records.
- Guide and motivate branch staff to improve productivity and service quality.
- Handle customer queries, complaints, and escalations professionally.
- Prepare and submit daily, weekly, and monthly branch reports.
- Ensure timely collection of overdue accounts and follow up on recoveries.
- Act as the Branch Manager in their absence and ensure uninterrupted branch operations.
Pay: ₹22,000.00 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Provident Fund
Work Location: In person
