ROLE / RESPOSNIBILITIES:
- Act as the single point of contact for customer concerns related to parts availability and service concerns.
- Build long-term relationships with existing and new customers and generate parts and service revenue.
- Conduct regular customer visits to understand equipment performance and parts requirements.
- Resolve customer complaints quickly and efficiently, ensuring customers satisfaction
ROLE REQUIRES:
- Min. Gradute/ ITI/ Diploma - Technical Field.
- Good to have experience in Customer Relationship Management, Parts & Accessories.
- Having good communication and presentation skills.
- Good negotiator and can handle and resolve customer enquiry.
- Ready to do field work and regular customer visits.
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
- Leave encashment
- Provident Fund
Experience:
- Relationship management: 2 years (Required)
Work Location: In person
