Job Description: CRM Executive
Position: CRM Executive
Experience: 2–3 Years
Salary: ₹3,00,000 – ₹4,00,000 CTC
Industry: Real Estate
Job Overview:
We are looking for an experienced and detail-oriented CRM Executive with a background in the real estate industry. The candidate will be responsible for managing client relationships, handling documentation, coordinating legal processes, and supporting property transactions from enquiry to closure.
Key Responsibilities:
Manage client coordination and provide timely updates throughout the sales and documentation process.
Handle real estate documentation, verification, and study of legal documents.
Prepare and manage legal documents and drafts related to property transactions.
Coordinate for Khata (Katha) applications, Encumbrance Certificate (EC) applications, and RERA-related processes.
Assist clients with property registration procedures and coordinate with the Sub-Registrar Office (SRO).
Maintain and verify property records, including survey records and related documents.
Coordinate with banks, financial institutions, and clients regarding home loans and banking procedures.
Support customers with loan documentation and follow-ups.
Maintain CRM records, track client interactions, and ensure smooth communication.
Work closely with sales, legal, and operations teams for seamless property handover.
Required Skills & Qualifications:
2–3 years of experience in CRM / Customer Relations in the real estate industry.
Good knowledge of property documentation and legal processes.
Understanding of Khata, EC, RERA, registration procedures, and survey records.
Knowledge of home loans, banking processes, and customer documentation.
Strong client handling and communication skills.
Ability to coordinate with government offices and external stakeholders.
Good organizational skills with attention to detail.
Preferred Candidate Profile:
Prior experience in real estate CRM, property documentation, or legal coordination preferred.
Proactive, responsible, and customer-focused approach.
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
Work Location: In person
