Required Skills
Excellent English Communication Skills
Technical Mindset & Problem-Solving Ability
Knowledge of ISP, Router, Modem & Networking Concepts
Understanding of IP, DNS & Broadband Troubleshooting
Experience in Inbound Customer Support (Preferred)
Key Responsibilities
Handle International Customer Service & Technical Support Calls
Troubleshoot Broadband, Router, Modem, IP & DNS Issues
Provide Accurate & Timely Customer Resolutions
Deliver High-Quality Customer Experience
Job Type: Full-time
Pay: ₹360,000.00 - ₹500,000.00 per year
Application Question(s):
- Are you comfortable with night shifts?
- Are you fluent? In English?
- Are you an immediate joiner?
Work Location: In person