Job Summary:
We are looking for an Operations & Sales Executive to manage travel arrangements and boost sales. The ideal candidate should have experience in travel operations and customer service, along with a passion for tourism.
Responsibilities:
- Arrange travel bookings including flights, hotels, and transportation.
- Plan itineraries and handle travel documentation.
- Coordinate with vendors to get the best deals.
- Handle live calls and provide exceptional customer support.
- Assist customers with inquiries and complaints.
- Ensure compliance with travel regulations.
- Identify and pursue new sales opportunities.
- Promote and sell travel packages.
- Build relationships with corporate clients and travel agents.
- Meet sales targets and upsell travel services.
- Utilize CRM tools to manage customer interactions and improve service efficiency.
- Implement Meta marketing strategies to enhance business outreach and engagement.
Requirements:.
- Experience in travel operations and sales.
- Knowledge of travel destinations, visa processes, and regulations.
- Skilled in CRM, Meta leads c, and live call handling.
- Strong communication and customer service skills.
- Problem-solving abilities and a customer-centric mindset.
- Ability to multitask and handle last-minute changes.
- Flexible to work on weekends and holidays if required.
Job Types: Full-time, Permanent
Benefits:
Work Location: In person
