Job Summary
We are seeking an Admission Counsellor who will serve as the first point of contact for prospective student inquiries. The role includes handling inquiries, reviewing and qualifying leads, providing initial counselling, and either transferring them to senior counsellors or directly closing admissions.
Key Responsibilities:
- Handle and follow up on student inquiries via calls, WhatsApp, email, or other communication channels.
- Review and assess leads to identify genuine prospects.
- Provide basic guidance about the courses and programs offered.
- Schedule appointments and forward qualified leads to senior counsellors when necessary.
- Convert inquiries into admissions and close enrollments when possible.
- Maintain accurate records of leads, follow-ups, and conversions in CRM/Excel.
- Achieve monthly admission targets set by the organization.
Required Skills and Qualifications:
- Bachelor’s degree in any discipline.
- Freshers or candidates with 6 months to 1 year of experience preferred.
- Confidence in interacting with students and parents over the phone.
- Good verbal and written communication skills.
Job Type: Full-time
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
- Leave encashment
Work Location: In person
