Position Overview:
The Operations Manager – Security & Housekeeping is responsible for recruitment, supervising and managing day-to-day security & Housekeeping operations across multiple client sites. The role ensures effective deployment, discipline, performance monitoring, and adherence to company and client security protocols.
Key Responsibilities:
- Supervise and monitor security personnel deployed at assigned sites.
- Ensure proper attendance, grooming, and discipline of all security staff.
- Conduct regular site inspections to verify adherence to SOPs and post instructions.
- Coordinate with client representatives to address site-specific security requirements or issues.
- Oversee deployment and reliever arrangements to maintain uninterrupted coverage.
- Investigate and report any security incidents, irregularities, or breaches immediately.
- Conduct on-the-job training and briefings for guards and supervisors to maintain service quality.
- Ensure all guards are equipped with uniforms, ID cards, and necessary gear.
- Maintain daily reports, attendance registers, and incident logs for all assigned sites.
- Support recruitment and interview processes for security & housekeeping staff when required.
- Liaise with the operations and HR teams for payroll input, manpower updates, and statutory compliance.
- Ensure compliance with all company policies, client requirements, and safety norms.
Qualifications & Experience:
- Minimum 3–5 years of experience in industrial / institutional / corporate security supervision.
- Preferably from a defense, police, security or FM industry background.
- Graduate / 12th pass with relevant experience in field supervision.
- Strong communication and reporting skills in English and local language.
- Proficiency in MS Office (Word, Excel, Email communication).
- Willingness to travel and work flexible hours, including weekends.
Key Competencies:
- Leadership and team management
- Decision-making and problem-solving
- Discipline and integrity
- Client relationship management
- Incident handling and reporting
- Attention to detail and accountability
Job Types: Full-time, Permanent
Pay: ₹30,000.00 - ₹35,000.00 per month
Benefits:
Work Location: In person
