To lead the end-to-end execution of Telecom projects across the Mumbai Circle by ensuring timely site delivery, effective client coordination, budget control, quality compliance, and customer satisfaction. The role serves as the single point of contact (SPOC) between the client and the organization for all operational and commercial matters related to the assigned account.
1. Client Account Management
- Act as the primary point of contact for Indus Towers' Mumbai Circle team.
- Build and maintain strong professional relationships with the client's Project, Deployment, SCM, and Circle teams.
- Attend client meetings and weekly/monthly review meetings.
- Address client concerns promptly and ensure timely resolution.
- Communicate project status, risks, and mitigation plans proactively.
- Ensure high levels of customer satisfaction through responsive support and consistent delivery.
2. Project Planning & Execution
- Prepare project execution plans based on client rollout schedules.
- Develop deployment plans for manpower, subcontractors, equipment, and materials.
- Monitor daily progress against project milestones.
- Ensure timely completion of all New Build sites as per client timelines.
- Drive achievement of monthly rollout targets.
3. Construction Management
- Supervise construction managers, site engineers, and supervisors.
- Ensure adherence to approved drawings, BOQ, and technical specifications.
- Monitor quality during civil, electrical, and infrastructure activities.
- Ensure zero rework through first-time-right execution.
- Conduct regular site inspections and quality audits.
4. Customer Coordination
- Coordinate daily with client representatives regarding:
- Site allocation, Material availability, RFI/RFA approvals
- Site readiness, Handover schedules, Snag closure
- Ensure timely submission of all reports requested by the client.
5. Schedule Management
- Track planned versus actual progress.
- Identify delays and implement recovery plans.
- Maintain milestone-wise project trackers.
- Ensure SLA compliance for every assigned site.
6. Budget & Cost Control
- Deliver projects within the approved budget.
- Monitor labour, logistics, equipment, and subcontractor costs.
- Approve site expenses within delegated authority.
- Optimize resource utilization to improve project profitability.
7. Procurement Coordination
- Coordinate with SCM for timely procurement and material delivery.
- Ensure procurement aligns with project budgets and schedules.
- Monitor material consumption and minimize wastage.
8. Billing & Commercials
- Ensure timely preparation and submission of client bills.
- Track measurement books (MB), work certifications, and invoicing.
- Coordinate with Finance for payment follow-up and collections.
- Monitor project profitability and cash flow.
9. Quality Management
- Ensure compliance with Indus Towers' quality standards.
- Conduct quality inspections before client offering.
- Monitor closure of punch points and non-conformities.
10. Safety (EHS)
- Ensure compliance with all statutory and client EHS requirements.
- Promote a zero-incident safety culture.
- Conduct regular safety reviews and toolbox talks.
11. Team Leadership
- Lead construction managers, supervisors, engineers, subcontractors, and vendors.
- Allocate responsibilities and monitor team performance.
- Mentor and develop team members.
- Ensure discipline, attendance, and productivity across project teams.
Pay: ₹49,525.59 - ₹65,631.87 per month
Benefits:
- Health insurance
- Provident Fund
Ability to commute/relocate:
- Mumbai, Maharashtra (Mumbai): Reliably commute or planning to relocate before starting work (Required)
Education:
Experience:
- TELECOM PROJECT: 8 years (Required)
- Project management: 5 years (Required)
- Tower roll out projects: 4 years (Required)
- Project planning: 3 years (Required)
- Client Handling: 2 years (Required)
- Construction site executionn: 4 years (Required)
- Customer Coordination: 2 years (Required)
Work Location: In person
