Job Description – Team Leader (Study Abroad)
Position: Team Leader – Study Abroad
Experience: 1–2 Years
Location: Kochi, Thrissur
Department: Admissions / Study Abroad
Job Summary
We are looking for a dynamic and result-oriented Team Leader – Study Abroad to lead a team of Study Abroad Counselors while ensuring excellent student guidance throughout the admission process. The ideal candidate should have experience in overseas education counseling, strong leadership skills, and the ability to achieve team and individual targets.
Key Responsibilities
- Lead, mentor, and manage a team of 3–4 Study Abroad Counselors.
- Guide students in selecting suitable countries, universities, and courses based on their academic profile and career goals.
- Monitor team performance and ensure monthly admission and enrollment targets are achieved.
- Conduct regular team meetings, training sessions, and performance reviews.
- Support counselors in handling complex student cases and parent queries.
- Ensure high-quality counseling and a positive student experience.
- Coordinate with university partners and internal departments to ensure smooth admission processing.
- Track inquiries, follow-ups, applications, and conversions using CRM.
- Ensure timely documentation and compliance with admission requirements.
- Prepare daily, weekly, and monthly team performance reports.
- Stay updated on admission requirements, visa policies, scholarships, and study abroad trends.
Requirements
- Bachelor's degree in any discipline (Master's degree is an advantage).
- 1–2 years of experience in Study Abroad Counseling or Overseas Education.
- Prior experience leading or mentoring a small team is preferred.
- Excellent communication, counseling, and interpersonal skills.
- Strong leadership and team management abilities.
- Target-driven with good problem-solving and decision-making skills.
- Proficiency in MS Office and CRM systems.
Preferred Skills
- Leadership and team management.
- Student counseling and relationship management.
- Sales and conversion skills.
- Time management and multitasking.
- Negotiation and conflict resolution.
- Strong organizational and reporting skills.
Pay: ₹18,000.00 - ₹25,000.00 per month
Work Location: In person
