chat support executive helps customers in real-time through online text messages. Key duties include answering questions, fixing problems, and typing fast. Read more on CareerExplorer or find templates on Expertia AI. [1, 2]Main Duties
- Talk on chat: Answer customer messages fast and clearly.
- Fix issues: Help solve problems with orders, accounts, or products.
- Handle many chats: Talk to two or three people at the same time.
- Save notes: Write down what happened in each chat.
- Pass on hard problems: Send big issues to a manager or higher team.
Needed Skills
- Good writing: Use clear words and correct spelling.
- Fast typing: Type quickly so customers do not wait.
- Be kind: Stay calm and nice, even if the customer is angry.
- Use tools: Know how to use chat software and CRM systems.
- Age criteria 18 to 29 years
School level: High school pass or a college degree.
Pay: ₹15,265.67 - ₹32,813.79 per month
Work Location: In person
