Product Documentation JD
Experience: 5+ years
Location: Pune/Bangalore
About the Role:
We're looking for a Technical Writer who can translate complex technical
concepts into clear, effective documentation that helps our customers succeed.
Our product is deeply technical and documentation-heavy, so you'll play a critical
role in enabling customer success through high-quality written content.
Responsibilities:
Own and maintain customer-facing documentation and release notes.
Work closely with Engineering, Product, and Customer Success to convert
complex technical details into clear, actionable content.
Manage documentation in a fast-paced, agile environment, ensuring content
stays current as the product evolves.
Requirements:
Proven experience writing customer-facing documentation for technical
products.
Experience documenting Kubernetes, APIs, Linux systems, or AI/ML
platforms.
Strong technical aptitude with the ability to quickly learn new technologies.
Experience collaborating with SMEs to gather and validate technical
information.
Ability to manage new content creation and ongoing updates effectively.
Familiarity with VS Code/Sublime/Vim/Atom, GitHub, and terminal commands.
Nice to Have:
Experience documenting hardware, networking, or security.
Familiarity with data centre infrastructure or AI accelerators.
Experience with Mintlify or similar documentation platforms.
What We’re Looking For:
Proven track record writing customer-facing documentation for deeply
technical products
Experience documenting infrastructure and platform software such as
Kubernetes, APIs, Linux system administration, and AI/ML platforms
Demonstrated ability to thrive in fast-paced, agile environments with frequent
documentation updates and shifting priorities
Strong technical aptitude with a track record of quickly learning new
technologies and domains
Ability to collaborate effectively with subject matter experts (SMEs) to gather
and validate technical information
Strong organizational skills to manage both new content creation and updates
to existing documentation
Experience with code editors VS-code or sublime-text, VIM or Atom
Experience with GitHub and terminal commands
You Have an Edge If You Have:
Experience documenting hardware infrastructure, networking, or security
Familiarity with data center hardware, rack systems, or AI accelerators
Experience with Mintlify or similar modern documentation platforms What
success looks like
Customers can independently navigate and use our product through your
documentation
Documentation keeps pace with product changes
Internal teams view documentation as a strategic asset in the customer
journey.
Pay: ₹800,000.00 - ₹1,800,000.00 per year
Benefits:
Work Location: In person
