Job Title: Inbound Sales Executive
Company: Gold Coins Club & Resort
Location: Bengaluru, Karnataka
Employment Type: Full-Time
Pay: ₹20,000 - ₹40,000
About the Company:
Gold Coins Club & Resort is a premium luxury destination in Bengaluru, offering world-class hospitality, leisure experiences, and exclusive membership benefits. The resort is known for its upscale amenities, elegant ambiance, and exceptional customer service.
Job Summary:
We are seeking a dynamic and customer-focused Inbound Sales Executive to manage incoming inquiries, convert leads into memberships/bookings, and deliver a high-quality customer experience aligned with our luxury brand standards.
Key Responsibilities:
- Handle incoming leads via calls, emails, website inquiries, and walk-ins.
- Understand customer preferences and recommend suitable resort services, packages, or memberships.
- Provide detailed information about facilities, pricing, and ongoing offers.
- Conduct virtual or in-person presentations/tours of the resort.
- Build strong relationships with prospective customers and maintain a premium service approach.
- Follow up with leads to maximize conversion rates.
- Address customer queries and objections professionally.
- Maintain accurate records of interactions in CRM systems.
- Coordinate with internal teams (front office, marketing, reservations) for seamless customer experience.
- Achieve monthly sales targets and contribute to revenue growth.
Required Skills & Qualifications:
- Bachelor’s degree in Business, Marketing, Hospitality, or related field (preferred).
- 1–3 years of experience in inbound sales, hospitality sales, or customer-facing roles.
- Excellent communication and interpersonal skills.
- Strong persuasion and negotiation abilities.
- Customer-centric mindset with attention to detail.
- Ability to work in a fast-paced, target-driven environment.
- Basic knowledge of CRM tools and MS Office.
Preferred Qualifications:
- Minimum 6 Months - 1 Year of Experience in sales.
- Experience in luxury hospitality, resorts, or club memberships.
- Fluency in English and Kannada (additional languages are a plus).
- Presentable personality with a professional demeanor.
Compensation & Benefits:
- Opportunities for career growth within the hospitality industry
- Exposure to luxury clientele and premium sales environment
- Food provided
- Accommodation provided
Employment type :
Job Type: Full-time
Pay: ₹20,000.00 - ₹40,000.00 per month
Benefits:
Work Location: In person
