Job Description
Job Title: Manager-Sales
- The Manager-Sales will be responsible for lead management, customer engagement, site visit coordination, relationship building, and conversion of prospects for retirement housing and club memberships. The role requires a customer-advisory mindset with strong sales, networking, and coordination capabilities to ensure excellent customer experience from first contact through onboarding.
Key Responsibilities
1. Lead Management & Customer Engagement
· Handle inbound leads through calls, emails, and WhatsApp queries.
· Make proactive outbound calls to prospects to explain the concept and services.
· Understand customer objectives and address objections effectively.
· Encourage and convert enquiries into site visits and trial stays.
2. Relationship Building & Sales Conversion
· Act as a trusted advisor, guiding customers in their best interest for retirement housing.
· Build credibility and long-term relationships with prospects.
3. Site Visit Planning & Execution
· Plan, coordinate, and conduct site visits to provide a warm and memorable experience.
· Arrange visits covering the project, central block, amenities, and dwelling units.
· Escort customers through a guided tour and address their queries professionally.
4. Networking & Business Development
· Network with influencers, RWAs, associations, clubs, and industry/service partners.
· Generate leads and site visits through referral and partnership channels.
5. Sales Promotions & Events
· Plan and execute promotional events and activities across assigned catchment areas.
· Actively participate in marketing and awareness initiatives.
6. Club Membership Sales
· Develop and execute strategies for club membership acquisition.
· Conduct site visits and presentations for club membership prospects.
7. MIS, Reporting & Data Analysis
· Maintain and analyze sales data and MIS reports.
· Share periodic performance reports with management.
· Participate in brainstorming sessions to improve productivity and conversions.
8. Sales Administration & Documentation
· Maintain updated sales charts detailing sold and unsold units.
· Plan and execute strategies for selling individual units.
· Ensure timely documentation, billing, data collection, and collections.
9. Customer Onboarding & Post-Sale Support
· Own the onboarding process for new residents.
· Coordinate moving-in activities and support services.
· Orient residents to the project and ensure comfort during initial days by coordinating with operations teams.
10. Digital Marketing & PR Support
· Contribute to digital marketing initiatives, social media activities, and PR efforts.
11. Additional Responsibilities
· Perform any other duties or responsibilities assigned by management.
Candidate Profile Education:
· Graduate or above
Experience:
· Minimum 3+ years of relevant experience in sales, customer engagement, or relationship management
Key Skills & Competencies:
· Strong communication and listening skills
· Empathy and customer-centric approach
· Sales and persuasion skills
· Objection handling
· Relationship building
Compensation & Benefits
· Salary: ₹25,000 – ₹40,000 per month
· Incentives: Performance-based incentives applicable
Please contact us:
Mobile Number: +91 9353012393/ +91 9187469373
Mail: [email protected]
www.dwarakaconstructions.com
Pay: ₹15,000.00 - ₹30,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
Work Location: Hybrid remote in Puttur, Karnataka (Puttur)
