About the Role
We're hiring an Operations Associate to work across our core functions - sourcing, logistics, client coordination, and documentation. This is not a siloed role. You'll move between departments based on where the work is, which means you'll learn fast and have real impact from day one.
If you're someone who figures things out, communicates clearly, and takes ownership without needing to be hand-held - this is built for you.
What You'll Do
- Support active client engagements across sourcing, freight, and customs workflows
- Coordinate with vendors, freight forwarders, and China-based partners via email and WhatsApp
- Track shipments, flag delays, and ensure documentation (commercial invoices, packing lists, BEs) is complete and accurate
- Help prepare RFIs, vendor outreach emails, and client-facing status updates
- Research suppliers, regulations, or market data as needed by the team
- Maintain trackers, logs, and shared files so nothing falls through the cracks
About You
- 1-2 years of work experience in any field logistics, e-commerce, consulting, operations, or similar
- Strong written and spoken English - you'll be emailing clients and international vendors
- Sharp and curious - you pick up new domains quickly and don't need everything explained twice
- Organised and dependable you close loops, not open them
- Comfortable with spreadsheets and basic tools; everything else we'll teach
- Supply chain or trade background is a plus, not a requirement
What You'll Get
- Direct exposure to cross-border trade, China sourcing, and Indian customs operations
- A small team where your work is visible and your ideas get heard
- Room to grow into a specialist role as the firm scales
- ₹20,000–₹30,000/month based on experience
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
Work Location: Remote
