Hi,
Greetings from EWarriors Tech Solutions. We are hiring for the following position:
Role: Technical Support Executive
Experience: 3+ Years
Location: Bangalore (Onsite)
Notice: Immediate Joiners / Less than 15 Days
Key Responsibilities:
Storage Support:
- Monitor and support enterprise storage systems (SAN/NAS).
- Perform basic provisioning (LUNs, volumes, snapshots).
- Handle storage alerts, capacity monitoring, and performance issues.
- Assist in storage migrations and upgrades under senior guidance.
Backup & Recovery:
- Monitor backup jobs and ensure successful completion.
- Troubleshoot failed backups and restore requests.
- Perform file-level and VM-level restore operations.
- Maintain backup schedules and retention policies.
Virtualization Support:
- Support virtualized environments including VM provisioning.
- Monitor VM performance, CPU, memory, and disk usage.
- Assist in VM snapshots, cloning, and migrations.
- Work with virtualization teams during incidents and maintenance windows.
Incident & Ticket Management:
- Handle incidents, service requests, and change requests via ITSM tools.
- Perform root cause analysis for recurring issues.
- Escalate complex issues to L3 teams/vendors.
- Maintain documentation, SOPs, and knowledge base articles.
Required Skills & Technologies
Storage
- Basic knowledge of SAN/NAS concepts
- Experience with any of the following:
- Dell EMC
- NetApp
- HPE
Backup Tools
- Hands-on experience with:
- Veritas NetBackup
- Veeam
- Commvault
Virtualization
- Experience with:
- VMware (ESXi, vCenter)
- Basic understanding of Hyper-V or other virtualization platforms is a plus
Operating Systems & Tools:
- Basic administration of Windows / Linux servers
- Familiarity with ITSM tools like ServiceNow, Remedy, or similar
- Understanding of networking basics (IP, DNS, VLANs)
If interested, kindly share the resumes to *[email protected]* or contact @8015568995.
Job Type: Full-time
Pay: ₹800,000.00 per year
Benefits:
- Health insurance
- Paid sick time
- Provident Fund
Work Location: In person
