Job Title: L2 Desktop Support Engineer – Field / Site Support (Mumbai Colaba, 1 Month Contract)
Location: Mumbai – Colaba
Job Type: Contract (1 Month)
Experience: 2–5 Years
Job Summary:
We are hiring an L2 Desktop Support Engineer for a short-term project at a construction/project site in Mumbai (Colaba). The role involves providing end-user support, basic networking, and handling IT infrastructure at site locations. Candidates must be comfortable with field work and traveling between sites if required.
Key Responsibilities:
- Provide L1/L2 end user support for desktops, laptops, printers, and software issues
- Troubleshoot Microsoft Outlook (PST/OST), Teams, and OneDrive
- Support project applications such as AutoCAD, Primavera, and MS Project
- Install, configure, and maintain desktops, laptops, printers, and peripherals
- Handle basic network troubleshooting (LAN, Wi-Fi) and coordinate with vendors
- Support IT infrastructure including CCTV, biometric devices, access control, and AV systems
- Ensure smooth functioning of IT systems at project/site locations
- Maintain IT asset records and update documentation regularly
- Follow company IT policies, SOPs, and compliance standards
Required Skills:
- Strong knowledge of Desktop Support and End User Support (L2 Level)
- Experience with Active Directory / Azure AD (user management, basic troubleshooting)
- Knowledge of networking fundamentals (LAN, Wi-Fi, IP configuration)
- Hands-on experience with hardware and peripheral devices
- Familiarity with Microsoft tools (Outlook, Teams, OneDrive)
- Basic understanding of CCTV, biometric, and AV systems
Preferred Candidate Profile:
- 2–5 years of experience in IT Support / Field Support roles
- Experience working at construction or project sites is an advantage
- Good communication and troubleshooting skills
- Willingness to travel between sites
Keywords:
Desktop Support Engineer, L2 IT Support, End User Support, Field Support Engineer, Site IT Support, Active Directory, Azure AD, Outlook Support, LAN Networking, WiFi Support, Hardware Engineer, Printer Support, CCTV, Biometric Systems, AV Support, Construction Site IT
Note: Immediate joiners preferred. This is a high-priority, short-term requirement.
Pay: ₹20,000.00 - ₹30,000.00 per month
Work Location: In person
