Company: Elixir Helps
Location: Remote (India)
Employment Type: Full-Time
About Elixir Helps
Elixir Helps is a growing mental health and wellness platform dedicated to making psychological support accessible, compassionate, and effective. We work with therapists, mental health professionals, and clients to provide high-quality services while continuously expanding our reach and impact.
As we continue to grow, we are looking for a highly motivated Administrative Associate who can support the organization across operations, client coordination, therapist communication, marketing, and overall business growth.
We are looking for someone who is proactive, organized, adaptable, and excited to grow with a startup environment.
Role Overview
The Administrative Associate will play a central role in supporting day-to-day operations of the organization. This is a dynamic role for someone who is comfortable managing multiple responsibilities and can independently handle administrative, communication, and coordination tasks while supporting the overall growth of the company.
Key Responsibilities
Administrative Operations
- Manage daily administrative and operational tasks to ensure smooth workflow
- Organize and maintain documents, spreadsheets, records, and databases
- Create and update forms, intake documents, contracts, consent forms, and internal documentation as needed
- Assist in improving internal systems, processes, and operational efficiency
- Support leadership team with general administrative tasks
Client Coordination
- Respond to inquiries from prospective and existing clients through email, WhatsApp, and other communication channels
- Assist clients with onboarding, bookings, scheduling, and follow-ups
- Maintain organized client records and communication logs
- Coordinate appointment scheduling and ensure smooth client experience
Therapist Coordination
- Act as a communication point between therapists and management
- Coordinate therapist onboarding and documentation processes
- Manage therapist schedules, availability updates, and internal communication
- Assist therapists with operational requirements whenever needed
Marketing & Social Media
- Support management of social media platforms including Instagram, LinkedIn, and other channels
- Create and schedule content using tools like Canva and other design platforms
- Assist with marketing campaigns and promotional activities
- Monitor engagement and support brand visibility efforts
- Help with community outreach and audience engagement
Outreach & Business Development
- Reach out to potential collaborators, organizations, and partnership opportunities
- Assist with networking and outreach initiatives
- Conduct research on growth opportunities and market trends
- Support initiatives focused on increasing organizational reach and client acquisition
General Responsibilities
- Handle tasks independently with minimal supervision
- Maintain confidentiality and professionalism while handling sensitive information
- Support new projects and assist wherever operational support is required
- Contribute ideas to improve systems and help the organization grow efficiently
Requirements
- Bachelor’s degree preferred (Business Administration, Psychology, Marketing, Communications, or related field)
- Strong written and verbal English communication skills
- Excellent organizational and multitasking abilities
- Ability to work independently and manage multiple responsibilities
- Strong attention to detail and problem-solving skills
- Comfortable using Google Workspace, Excel, Canva, social media platforms, and basic digital tools
- Prior experience in administration, customer service, operations, marketing, or startup environments preferred
- Interest in mental health, healthcare, or wellness industry is a stron- plus
What We’re Looking For
We want someone who is:
- Highly organized and dependable
- Comfortable working in a fast-paced startup environment
- Proactive and takes ownership of tasks
- A strong communicator who can professionally handle clients and therapists
- Creative enough to assist with social media and marketing efforts
- Interested in growing long-term with the organization
Compensation
- Full-Time Remote Position
- Competitive salary based on experience
- Opportunity to work closely with a growing startup and take on meaningful responsibilities
- Long-term growth opportunities within the organization
How to Apply
Please submit your resume.
We are looking for individuals who are excited to contribute meaningfully and grow alongside the organization as we expand our impact.
Pay: ₹7,000.00 - ₹10,000.00 per month
Work Location: Remote
