Branch Admin Manager – Job Description
Department: Branch Operations
Job Summary
We are looking for an experienced and responsible Branch Admin Manager to manage the overall operations of the branch. The role will be responsible for sales, business development, revenue growth, research team coordination, employee performance, client handling, and day-to-day administration. The Branch Admin Manager will work closely with different teams to ensure smooth branch operations and achieve organizational targets.
Key Responsibilities
- Manage and oversee the overall day-to-day operations of the branch.
- Develop and implement strategies to achieve branch sales, revenue, and business growth targets.
- Handle business development activities and identify new opportunities for revenue generation.
- Monitor sales leads, client follow-ups, conversions, and overall sales performance.
- Manage and coordinate the research/technical team to ensure timely and quality delivery of assigned projects.
- Monitor team productivity, work allocation, deadlines, and overall performance.
- Coordinate between the sales, research, technical, and administration teams for smooth workflow.
- Handle important client interactions, understand requirements, and ensure proper coordination with the concerned teams.
- Monitor ongoing projects and ensure timely completion as per client requirements.
- Track branch revenue, expenses, targets, and operational performance.
- Conduct regular team meetings and review individual and departmental performance.
- Support recruitment, onboarding, training, and performance management of branch employees.
- Manage attendance, leave, discipline, employee concerns, and general administrative activities.
- Maintain branch records, reports, documents, and operational data.
- Prepare and submit regular reports on sales, revenue, team performance, projects, and branch operations to management.
- Identify operational issues and implement effective solutions to improve productivity and efficiency.
- Ensure company policies, procedures, and operational standards are followed by all branch employees.
- Maintain a professional and positive working environment within the branch.
- Take responsibility for achieving branch-level business, operational, and performance objectives.
Required Skills
- Strong leadership and team management skills.
- Good knowledge of sales and business development.
- Excellent communication and client-handling skills.
- Ability to manage and coordinate research/technical teams.
- Strong administrative and organizational skills.
- Good decision-making and problem-solving abilities.
- Target-oriented and result-driven approach.
- Good knowledge of MS Office, Excel, Google Sheets, and CRM systems.
- Ability to manage multiple teams and responsibilities simultaneously.
- Strong reporting, coordination, and follow-up skills.
Qualification & Experience
- Bachelor's degree or MBA/PGDM in Management, Business Administration, HR, or a related field.
- Minimum 5-10 years of experience in branch operations, administration, sales, business development, or team management.
- Experience in managing research, academic, education, IT, or service-based organizations will be an advantage.
Preferred Candidate Profile
- Strong leadership and ownership mindset.
- Capable of independently managing overall branch operations.
- Comfortable handling sales targets, revenue, and business development.
- Ability to manage research/technical teams and ensure timely project delivery.
- Professional approach towards clients and employees.
- Strong ability to coordinate multiple departments and achieve organizational objectives.
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
Work Location: In person
