Job Responsibilities:
RECEIVE PEOPLE
ü Keeping the Reception area clean and neat, Greeting all people who are entering in to hospital
ü Coordinating with people in the reception
ü Providing direction to correct person
ü Solving the issues in the front office
ANSWER PHONE CALL
ü Answering and addressing all the outgoing and incoming calls in a polite manner
ü Dealing with query and provide correct information
ü Forwarding or Diverting calls into particular person or department
APPOINTMENT
ü Scheduling and fixing the Appointments for OP consultation
ü Guiding the OP patients for consultation
ü Informing to concern physician
ü Maintaining appointment diary manually
ü Fixing appointment for MRI scan, PET scan
ü Receiving the courier and letters
CERTIFICATE
ü Getting proper details from the patients Sending the details to the government for birth and death Certificate, clarifying the doubts
ü Receiving the certificates immediately from government ,providing to the patients or attendees
INVENTORY
ü Controlling the inventory level in the reception, maintaining the stock
DUTY SHEDULE
ü Monthly preparing the duty roaster for all Receptionists
SECONDARY WORK
ü Making arrangement for water, EB, ambulance etc
ü Receiving the courier and letters
ü Attending all works in IP RECEPTION in absence of staff
Desired Candidate Profile (Job Specification):
Ø Degree in any field
Ø Have good communication skills.
Ø Have good interpersonal skills
Should be fluent in English
Pay: ₹15,000.00 - ₹16,000.00 per month
Work Location: In person
