LA Language Academy is growing its Gurdaspur branch and looking for a warm, well-organised Front Office Executive to be the face of our centre. You'll be the first point of contact for students and parents — running the reception, guiding enquiries, and supporting admissions from the first call through to enrolment.
What You'll Do
Reception & Front Office
- Welcome walk-in students, parents, and visitors and set a friendly first impression.
- Keep the front desk and waiting area professional, tidy, and well-run.
Admissions Counselling
- Understand each student's goals and advise them on the right courses and admission options.
- Convert enquiries into enrolments by explaining our programmes clearly and confidently.
Calls & Lead Follow-up
- Reach out to prospective students and follow up on pending enquiries.
- Log every call and keep lead status current.
CRM & Lead Tracking
- Enter and maintain student and lead details in the CRM.
- Track admissions, follow-ups, and student progress through the system.
Records & Reporting
- Keep student files, records, and documents accurate and systematically organised.
- Prepare daily, weekly, and monthly activity reports for the branch.
Who We're Looking For
- Clear, friendly communication in English, Hindi, and Punjabi.
- Comfortable with MS Excel, Word, and CRM software.
- Well-organised with the ability to juggle several tasks at once.
- Polite, presentable, and confident with people.
Eligibility
- 12th pass or Graduate.
- Prior experience in reception, counselling, or admin is a plus.
- Motivated freshers with strong communication skills are welcome to apply.
Work Details
- Branch: Gurdaspur (work from office)
- Timings: 9:00 AM – 4:00 PM
- Days: Monday to Saturday
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
