Job Description –Digital Assurance Senior Leader (Bhopal)
Role Overview
We are seeking an experienced leader to drive the Digital Assurance (DA) practice for the Bhopal region. Would be an added advantage if candidate has an experience to of heading the office operations .
The role will be responsible for overall people leadership, delivery governance, operational management, practice growth, and stakeholder engagement for all DA resources based out of the Bhopal center.
Key Responsibilities
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Lead and manage the Bhopal DA delivery center and act as the primary anchor for the location
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Oversee all DA resources at the Bhopal location, including delivery governance, utilization, people engagement, and performance management
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Drive practice growth and strengthen DA capabilities across automation, functional testing, performance testing, and QA transformation initiatives
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Ensure delivery excellence across engagements with strong focus on quality, timelines, and customer satisfaction
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Collaborate with leadership teams across locations ( Pune & Hyderabad) on resource planning, hiring, competency development, and organizational initiatives
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Support pre-sales, solutioning, estimations, and customer discussions for new opportunities
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Build and mentor future leaders and high-performing QA teams within the location
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Drive operational excellence including compliance, infrastructure coordination, employee engagement, and center-level governance
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Establish delivery metrics, governance frameworks, and continuous improvement initiatives
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Promote innovation and adoption of modern QA practices including AI-led QA, DevOps, and automation-first strategies
Key Skills & Experience
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18+ years of experience in Quality Engineering / Digital Assurance
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Strong experience in delivery leadership and managing large QA teams
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Proven expertise in stakeholder management and customer engagement
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Experience in managing delivery centres or leading regional operations
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Strong understanding of QA consulting, automation, Agile, DevOps, and modern testing practices
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Ability to drive team growth, operational governance, and practice expansion
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Strong leadership, communication, and decision-making skills
Preferred Qualifications
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Experience working with enterprise/global customers
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Exposure to practice building and centre management responsibilities
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Experience driving large-scale QA transformation initiatives
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Prior experience managing multi-project delivery teams from a location perspective preferred
