Customer Care Executive
Company: DPauls Travel and Tours Ltd.
Job Type: Full-time
Salary: ₹14,000 – ₹22,000 per month (In-hand)
Education: 12th Pass or Above
Experience: Freshers and Experienced Candidates Can Apply
Job Summary
DPauls Travel and Tours Ltd. is looking for enthusiastic and customer-focused Customer Care Executives to join our team. The ideal candidate will be responsible for handling customer inquiries, providing travel-related assistance, and ensuring excellent customer satisfaction through professional communication and support.
Key Responsibilities
- Handle inbound and outbound customer calls.
- Respond to customer queries via phone, email, and chat.
- Provide information regarding travel packages, bookings, and company services.
- Resolve customer complaints and concerns in a timely manner.
- Maintain accurate records of customer interactions.
- Coordinate with internal departments to ensure smooth service delivery.
- Follow up with customers to ensure issue resolution and satisfaction.
Requirements
- Minimum 12th Pass.
- Good verbal and written communication skills.
- Basic computer knowledge.
- Strong customer service and problem-solving skills.
- Ability to work in a fast-paced environment.
- Freshers are welcome to apply.
Benefits
- Attractive salary package.
- Performance-based incentives.
- Career growth opportunities.
- Supportive and professional work environment.
- Training and development programs.
How to Apply
Interested candidates can share their updated resume on WhatsApp: +91 92117 87117
Join DPauls Travel and Tours Ltd. and build a rewarding career in the travel industry.
Pay: Up to ₹25,000.00 per month
Work Location: In person
