Key Responsibilities:
· Connect with customers and understand their travel requirements
· Promote domestic and international travel packages
· Handle customer inquiries through calls, WhatsApp, emails, and social media
· Follow up with leads and convert them into sales
· Share travel itineraries, package details, and quotations with customers
· Coordinate with operations and support teams for smooth bookings
· Maintain customer records and daily follow-up reports
· Achieve monthly sales and conversion targets
· Build and maintain strong customer relationships. Make outbound calls to potential customers and leads
Skills and qualifications
- Strong communication and sales skills
- Familiarity with the latest travel trends, including popular vacation locations and activities
- Strong organizational and planning skills
- Excellent time management skills
- Understanding of foreign and domestic travel requirements or restrictions
- Previous experience for working with Travel Agent/Agency/OTA will be only be preferred for stated Job role.
- Build and maintain strong relationships with clients in order to understand their specific needs/requirements.
- Must have knowledge of destinations from tourism perspective like Himachal Kashmir, Kerala, Goa, Bhutan, Leh Ladakh, Dubai, Thailand, Bali, Maldives, Seychelles, Europe ,South Africa, Mauritius, Australia, New-Zealand, etc.
- Strong communicating skills and able to write, work and communicate individually on emails.
- Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
- The candidate will be responsible for managing operations of B2C online portal.
- Must have ability to help out our clients if they have any problems during their trip.
- Managing complete operations of holidays
- Client handling skills, itinerary making & costing, sale of packages.
- Knowledge of Hotel, Tours & Transfers, Attractions procedures via online or other procedure.
Preferred qualifications
- Excellent customer service skills
- Background in tourism industry as a Travel Consultant for minimum of 2 years is must.
- Ability to work under pressure and meet deadlines
- Patience and perseverance when unforeseen issues arise
- Ability to work independently or with a team if needed
Benefits
· Official Cell phone
· Official Laptop
· Day shift
Shift Timings 10:30 AM - 7:30 PM (6 Days)
Sunday Fixed off
Job Type: Full-time
Pay: ₹18,000.00 - ₹35,000.00 per month
Application Question(s):
- Can you join immediately?
- Do you have experience in travel industry?
- Are you available for walk-in interviews?
Experience:
- Sales: 2 years (Required)
Location:
Work Location: In person
