Job Description: Student Counsellor
Job Title: Student Admission Counsellor / Advisor
Location: ITEKSUL, Shastri Nagar, Pune
Reports To: Founder / Director / Manager
Job Overview
The Student Admission Counsellor / Advisor is responsible for guiding students in selecting suitable programs, facilitating a smooth admissions process, addressing queries, and maintaining accurate records. The counsellor serves as an essential connection between students, faculty, and administrative teams.
Key Responsibilities & Duties
- Academic and Program Advising
1. Conduct individual counselling sessions (in-person or telephonic) to understand student needs, provide guidance on class schedules, program structure and recommend appropriate courses or programs.
2. Assist through the admission and enrollment procedures.
1. Act as a bridge between students, faculty, and administrative staff.
2. Address and resolve student concerns.
- Record Keeping and Reporting
1. Maintain accurate and updated records of student interactions.
2. Prepare periodic reports for management review.
3. Ensure compliance with institutional policies.
Qualifications & Skills
1. Bachelor’s degree in any discipline (mandatory).
1. Prior experience in student counselling or customer-facing roles is an advantage.
1. Excellent English communication skills, both verbal and written.
2. Strong active listening and interpersonal abilities.
3. Good organizational and time-management skills.
4. Effective problem-solving and decision-making skills.
5. Ability to manage sensitive information with discretion and professionalism.
6. Proficiency in multiple languages is a strong advantage.
7. Comfortable working with software tools, CRM systems, databases, and communication platforms.
Pay: ₹25,000.00 - ₹35,000.00 per month
Ability to commute/relocate:
- Pune, Maharashtra (Pune, Pune District): Reliably commute or planning to relocate before starting work (Required)
Education:
Experience:
- Student Counselor: 2 years (Required)
Location:
- Pune, Maharashtra (Pune, Pune District) (Required)
Willingness to travel:
Work Location: In person
