Project Role : Solution Architect
Project Role Description : Translate client requirements into differentiated, deliverable solutions using in-depth knowledge of a technology, function, or platform. Collaborate with the Sales Pursuit and Delivery Teams to develop a winnable and deliverable solution that underpins the client value proposition and business case.
Must have skills : ServiceNow IT Service Management
Good to have skills : NA
Minimum
7.5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As a Solution Architect, a typical day involves interpreting client needs and transforming them into unique and actionable solutions that align with business objectives. This role requires close collaboration with sales and delivery teams to craft strategies that not only meet client expectations but also enhance the overall value proposition. The position demands continuous engagement with various stakeholders to ensure that proposed solutions are practical, innovative, and tailored to support the client s business case effectively.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead the design and implementation of complex solutions ensuring alignment with client requirements and organizational goals.
- Facilitate communication between technical teams and business stakeholders to ensure clarity and shared understanding of project objectives.
- Mentor junior team members by providing guidance and support to foster professional growth and skill development.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in ServiceNow IT Service Management.
- Strong expertise in designing and deploying IT service management workflows and processes.
- Experience in integrating ServiceNow solutions with other enterprise systems to enhance operational efficiency.
- Ability to analyze complex business requirements and translate them into scalable technical solutions.
- Familiarity with ITIL frameworks and best practices related to IT service management.
- Excellent problem-solving skills with a focus on delivering innovative and sustainable solutions.
Additional Information:
- The candidate should have minimum 7.5 years of experience in ServiceNow IT Service Management.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
