Job description
We are hiring for a dedicated and empathetic AR Patient Calling Medical Billing Specialist to join our healthcare billing team.
Location - Bommahalli (Bangalore)
Timing - 6:00 PM to 3:00 AM.
Salary - 5LPA - 6LPA
Working days - 5
Interested candidates can reach me at 09326210236 or mail their CVs at [email protected]
- Only candidates who are ready to commute by themselves as currently, we do not have any cab facility.
· Your primary responsibility will be communicating professionally and compassionately with patients to address billing inquiries, clarify billing statements, and facilitate payment arrangements.
Responsibilities·
. Contact patients via phone to address billing inquiries, clarify billing statements, and provide explanations of charges and insurance payments.
· Respond to patient questions, concerns, and disputes related to billing and insurance claims with high empathy and professionalism.
· Review and analyze unpaid and partially paid accounts to identify overdue balances.
· Work collaboratively with patients to establish payment arrangements and assist in setting up payment plans.
· Collaborate with the billing team to verify insurance coverage and confirm the accuracy of insurance claims submitted.
· Assist patients with understanding insurance benefits, coverage details, and claims processing procedures.
· Ensure compliance with data protection and confidentiality regulations in handling patient information.
· Investigate and resolve billing disputes and discrepancies in a timely and effective manner.
· Escalate complex billing issues to the appropriate internal departments for further resolution.
· Review billing processes and patient interactions to identify opportunities for improvement and ensure adherence to best practices.
· Collaborate with the billing team to implement improvements in AR patient calling procedures.
Skills/Experience·
High school diploma or equivalent.
. An Associate's or Bachelor's degree in Healthcare Administration or a related field is a plus.
· Proven experience in International Voice calling.
Job Types: Full-time, Permanent
Pay: ₹35,000.00 - ₹50,000.00 per month
Send CV to [email protected]
Speak with the employer* +91 9326210236
. Medical billing accounts receivable management, or a similar role with a strong focus on patient communication will be an added advantage.
· Excellent verbal communication skills and the ability to convey complex billing information clearly and empathetically.
· Strong problem-solving skills to address patient inquiries and billing discrepancies effectively.
Job Type: Full-time
Pay: ₹35,000.00 - ₹50,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
