An Automobile Delivery Coordinator manages the end-to-end handover of vehicles at dealerships. They act as the primary liaison between the sales team, service departments, and customers. Their primary goal is to ensure a flawless and memorable customer experience while maintaining strict operational standards.
Core Responsibilities:-
1. Delivery Planning & Coordination:
- Schedule and coordinate vehicle deliveries with customers and internal teams.
- Ensure all required documentation (invoices, delivery receipts, registration papers) is prepared before delivery.
- Track vehicle movement from the showroom/service center to the customer’s location.
2. Customer Communication & Support:
- Keep customers informed about their delivery status and estimated timelines.
- Address customer queries and concerns related to delivery schedules.
- Ensure a smooth handover experience by explaining vehicle features and documentation.
3. Logistics & Documentation Management:
- Coordinate with transport teams, drivers, and logistics partners for timely dispatch.
- Maintain accurate records of deliveries, pending orders, and any delivery-related issues.
- Verify that vehicles are inspected, cleaned, and meet quality standards before deliver.
HR Contact Number : 9865822599
Pay: ₹18,000.00 - ₹22,000.00 per month
Benefits:
- Cell phone reimbursement
- Provident Fund
Work Location: In person
