- Attend and coordinate customer service requests for preventive maintenance, breakdowns, and AMC services.
- Assist service engineers by scheduling daily service visits and ensuring timely job allocation.
- Prepare and maintain job cards, service reports, quotations, and other service-related documentation.
- Update customer records, machine history, and service call status in the ERP/CRM system.
- Coordinate with the spare parts team for timely availability and dispatch of required parts.
- Support the Service Manager in preparing MIS reports, maintaining service records, and ensuring smooth day-to-day service operations.
Pay: ₹12,000.00 - ₹15,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
Education:
Location:
- Rajarhat Gopalpur, West Bengal (Preferred)
Shift availability:
Willingness to travel:
Work Location: In person
