Job Title: E-commerce Account Manager (Marketplace Expert)
Location: Indore, MP (In-Office)
Experience: 1 – 3 Years
Salary: ₹14,000 – ₹20,000 per month (Depending on experience & skill set)
Job Overview
We are looking for a proactive and detail-oriented E-commerce Account Manager to join our team in Indore. You will be the primary driver behind our brand’s growth on major Indian marketplaces, including Amazon, Flipkart, and Meesho. Your goal is to ensure our products are visible, our accounts are healthy, and our sales numbers keep climbing.
If you know your way around a Seller Central dashboard and can navigate the quirks of Meesho’s panel without breaking a sweat, we want to talk to you!
Key Responsibilities
Account Management: End-to-end management of seller panels for Amazon, Flipkart, and Meesho.
Listing & Cataloging: Creating high-quality product listings (Single & Bulk) with optimized titles, bullet points, and descriptions.
Inventory Management: Monitoring stock levels across all platforms to prevent "Out of Stock" scenarios and coordinating with the warehouse team.
Account Health: Maintaining excellent account health by monitoring ODR (Order Defect Rate), LDR (Late Dispatch Rate), and customer feedback.
Pricing & Promotions: Implementing competitive pricing strategies and managing deals, coupons, and promotional events (like Big Billion Days or Great Indian Festival).
Order & Return Processing: Overseeing daily order processing, tracking shipments, and managing RTO (Return to Origin) and customer returns efficiently.
Reporting & Analysis: Generating weekly/monthly sales reports and using data to suggest improvements in sales strategy.
Requirements & Skills
Experience: 1 to 3 years of hands-on experience in managing e-commerce marketplaces (mandatory).
Platform Knowledge: Deep familiarity with Amazon Seller Central, Flipkart Seller Hub, and Meesho Panel.
Technical Skills: Proficiency in MS Excel (VLOOKUP, Pivot Tables) for data management and bulk listing.
Analytical Mindset: Ability to read sales data and understand what’s working and what isn’t.
Problem Solving: A "get it done" attitude when dealing with marketplace support or technical glitches.
Communication: Good written and verbal communication skills in Hindi and English.
What We Offer
A competitive salary within the ₹14k – ₹20k bracket.
A chance to grow with a fast-paced e-commerce brand.
A professional yet vibrant work environment in the heart of Indore.
Pay: ₹14,000.00 - ₹20,000.00 per month
Work Location: In person
