You'll step into a high-impact role driving enterprise growth across digital commerce, customer experience and MarTech, with a strong focus on the Retail and eCommerce sector. You'll work closely with leadership, marketing, and delivery teams to build a robust sales pipeline, unlock new business opportunities, and grow strategic client relationships. From shaping go-to-market strategies to closing high-value deals, you'll play a key role in positioning Krish as a trusted digital transformation and growth partner for Retail and eCommerce businesses globally.
What you'll be doing
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Suggesting strategies for business growth in alignment with the company’s goals
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Managing sales targets for self and team for various services (New-New)
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Nurture client accounts and increase LTV of clients (Old-New, Old-Old Sales)
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Market sensing and provide insights on business strategies
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Develop new business avenues, connections, and relations
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Give inputs to Driving marketing, lead generation teams for creating & execute campaigns
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Utilize partner network and affiliates to generate SQL and sales
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Take active participation in Lead Generation, qualification and conversion
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Being a brand ambassador of the company, take part of exhibitions and trade events and generate prospects
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Managing relations with current clients, increase their LTV
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Coordinate with other departments heads to achieve customer delight
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Generate proposals/contracts for clients and ensure coordination with the Pre-sales / BA team
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Complying company’s processes and documentation standards for sales
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Give inputs to DRA/WR team for campaigns
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Manage relationships with platform managers and work closely with them to farm/hunt new accounts
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Updating & managing CRM day-to-day basis and reporting
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Building and managing sales/business development team
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Manage team members’ productivity and target achievement
What We'd Love To See
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5+ years of total experience, with at least 2-3 years in enterprise/B2B sales.
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Proven experience working with clients in the eCommerce and/or Retail industry, with a strong understanding of industry challenges, trends, and digital transformation initiatives.
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Demonstrated ability to close enterprise deals and manage complex, long sales cycles.
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Strong strategic thinking with the ability to identify growth opportunities and influence business direction.
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Excellent stakeholder management skills across client and internal leadership teams.
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Strong commercial acumen with a focus on revenue growth, margins, and deal structuring.
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Ability to build trust-based relationships with decision-makers and drive consultative selling.
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High ownership mindset with strong execution and problem-solving capabilities.
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Experience in managing and scaling high-performance sales teams.
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Strong communication, negotiation, and presentation skills.
It’d Be Great If You Had
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Experience selling digital transformation, commerce, customer experience, MarTech, or content solutions to Retail and eCommerce brands.
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Existing network and relationships within the Retail and eCommerce ecosystem that can be leveraged for business development.
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Familiarity with partner-led growth, strategic alliances, and affiliate-driven sales models.
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Experience representing organizations at Retail, eCommerce, or digital commerce industry events and forums.
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Data-driven approach to sales tracking, forecasting, pipeline management, and CRM usage.
